Terms and Conditions
Welcome to Red Mare Embroidery +! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Red Mare Embroidery + if you do not accept all of the terms and conditions stated on this page.
1. Introduction
Red Mare Embroidery + offers custom embroidered promotional items specifically for equestrian promotional products and items. By placing an order with us, you agree to the following terms and conditions.
2. Orders and Payment
- Order Process: All orders are subject to acceptance and availability. Once your order is placed, you will receive a confirmation email.
- Payment: Payment is required at the time of order.
- Pricing: All prices are listed in CAN dollars.
3. Shipping and Delivery
- Shipping: We ship domestically and internationally. Shipping costs and delivery times will be calculated at checkout.
- Delivery: Estimated delivery times are provided at checkout but may vary depending on the location and shipping method chosen.
- Delays: Red Mare Embroidery + is not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
4. Returns and Exchanges
- Returns: Custom items are not eligible for returns unless they are defective or damaged.
5. Custom Orders
- Customization: Custom orders require detailed specifications from the customer. Red Mare Embroidery + will provide a proof for approval before production begins.
- Approval: It is the customer's responsibility to review and approve the proof. Once approved, no further changes can be made.
6. Intellectual Property
- Ownership: All content, including designs, logos, and images, are the property of Red Mare Embroidery + and are protected by intellectual property laws.
- Usage: Customers may not use, reproduce, or distribute any content from our website without written permission from Red Mare Embroidery +.
7. Privacy Policy
- Data Collection: We collect personal information necessary to process orders and improve our services. Please refer to our Privacy Policy for more details.
- Security: We implement security measures to protect your personal information. However, we cannot guarantee absolute security.
8. Limitation of Liability
Red Mare Embroidery + is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services or products.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Alberta Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Alberta Canada
10. Changes to Terms and Conditions
Red Mare Embroidery + reserves the right to update these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review these terms regularly.
11. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Red Mare Embroidery +
Reillemclaren@redmareembroidery.com